Theatre Policies 2024-01-26T20:10:43+00:00

Theatre Policies

PERFORMANCE POLICIES

Everyone attending a performance must have a valid ticket for performance date. Performances begin promptly at showtime listed on ticket. Late seating is not available at this time.

No outside food or beverage permitted, unless medically necessary.

No weapons permitted on the premises.

BOX OFFICE

Tuesday – Friday, 12:00 – 6:00 PM
509-325-2507
BoxOffice@SpokaneCivicTheatre.com

Spokane Civic Theatre is the only authorized seller of its tickets and does not work with brokers, resellers or scalped ticket providers. Our low service charges are clearly stated during the purchase process.

CIVIC MEMBER

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EXCHANGES/CREDITS

All ticket sales are final. If you are unable to attend your ticketed performance date, please contact the Box Office prior to the performance time to exchange your tickets to another date or show within the season. In the event Spokane Civic Theatre cancels a performances, tickets may be exchanged or credit applied to patron account with a calendar year expiration. If you are unable to make another performance date, a credit can be applied to your patron account with a calendar year expiration. No ticket exchanges are available if requested after ticket date.

TICKET TYPES

(Student, Military, Senior, Adult) cannot be changed after order completion; no exchanges/credits.

TAX DONATIONS

Purchased tickets may be donated to Spokane Civic Theatre for a tax credit if surrendered at least 24 hours prior to ticket date. Donated tickets must be managed via the Box Office.

STUDENT RUSH

Instead of a student rush program, Civic offers Student tickets for $15 – $20 to any performance

GROUP SALES

For groups of 10 or more, contact the Box Office: 509-325-2507, BoxOffice@SpokaneCivicTheatre.com

WAITLIST

For sold-out performances the in-person waitlist starts at the Box Office one hour before curtain. Members can get on the waitlist at any time by contacting the Box Office.

ACCESS INFORMATION

Accessible seating is available in both the Main Stage and Studio Theatre and intended for patrons with accessibility needs only.

The entrance to the Main Stage is on the North side of the Theatre, on Gardner Ave.

  • For those in need of accessibility support, please be dropped off in front of the Theatre and utilize the ramp for entry.
  • Limited accessible seating is located in row J, please contact the box office to reserve seating.

The entrance to the Studio Theatre is near the southeast corner of the Theatre, off of Dean St/Joe Albi Wy.

  • For those in need of accessibility support, please be dropped off south of our facility (Dean St/Joe Albi Wy)—entry and seating location at street level.
  • Limited accessible seating available in all Theatre configurations. Please contact the box office for more information on specific performances.

Wheelchair accessible (unisex) restrooms located in both lobbies.

Please contact the Box Office for tickets: BoxOffice@SpokaneCivicTheatre.com, 509-325-2507 (Tuesday – Friday, 12 – 6PM)

ASL-INTERPRETED PERFORMANCES

ASL-interpreted performances are offered for Main Stage productions. Spokane Civic Theatre hires trained theatrical interpreters for these performances.
Stay tuned for upcoming dates.

PARKING

Parking in our area, the North Bank, is difficult and access can be nebulous. Please arrive early.

On days when multiple North Bank events occur, Public Facilities District Management will hold 100 spots for Civic patrons in lot D, directly north of Civic. The Value Village (at Howard St and Boone Ave) parcel parking lot is now complete and accessible.

Parking fees are patrons’ responsibility. On days when lots are unattended, payment is required via web or app (please click here to visit ParkMobile online and/or download the app).

Please click here to visit the Parking page on Civic’s website for details, a map and updates.

OVERLAPPING NORTH BANK EVENTS

Please visit other North Bank venue’s event listings for more detailed schedules: Spokane Arena, The Podium, One Stadium, Spokane Pavilion

LOBBY ACCESS

Civic’s lobbies are accessible one hour prior to showtimes. Snacks, sweets and beverages are available for purchase. Civic does not accept cash payment via bills larger than $20. In hopes of a successful pre-show experience, please arrive early and make yourself comfortable. Clear bags are not required at this time.

Please note, performances begin promptly at showtime listed on ticket. Late seating is not available at this time.

If you are unable to attend your ticketed performance, please contact the Box Office prior to showtime.

CHILDREN

Everyone through the door must have a ticket.

Children 5 and older are welcome at most performances. Please check Show Pages for recommended age limits or ratings.

SERVICE DOGS

Service dogs are defined as any certified dog which helps with performing a function for a person that is limited by a disability; the Americans with Disabilities Act (ADA) requires they be admitted in the theater.

ELECTRONICS / CELL PHONES

The use of cameras, recording devices, cell phones, and other electronic devices during a performance is strictly prohibited unless expressly encouraged.

EXITS

To ensure your safety in case of fire or any other emergency, upon arrival, Spokane Civic Theatre requests that you familiarize yourself with the exit route nearest to your seat.

LOST AND FOUND

Lost an item while attending a show? Please fill out this form and we’ll get back to you.

NEARBY RESTAURANTS/BARS

Outsider
Kasa
Clinkerdagger
David’s Pizza
Shawn O’Donnell’s
Baba
Vieux Carré

LOST TICKETS

Contact the Box Office: 509-325-2507, BoxOffice@SpokaneCivicTheatre.com

WEBSITE ISSUES OR OTHER QUESTIONS?

Please contact us – we’d be happy to answer any additional questions!